1. Information We Collect
- Contact & booking details: name, phone, email, pickup/drop-off locations, trip dates and times, passenger counts, and vehicle preferences.
- Agreement & payment details: your electronic signature, the amount due, and your selected payment method. We do not store full card numbers on this website; card payments are handled by a third-party payment processor.
- Technical data: IP address, browser/user-agent, and timestamps, recorded for security and as evidence of agreement.
2. How We Use Your Information
- To schedule, provide, and manage your transportation.
- To process deposits and payments and to send confirmations and receipts.
- To communicate with you about your booking by phone, text, or email.
- To maintain records required by law and for safety, billing, and dispute resolution.
3. Text Messages & Calls
By providing your phone number you consent to receive booking-related calls and text messages. Message and data rates may apply. You can opt out of texts at any time by replying STOP; this does not affect rides already booked.
4. How We Share Information
We do not sell your personal information. We share it only as needed: with payment processors to complete a transaction; with service providers who help us operate (e.g., scheduling, hosting); and when required by law, regulation, subpoena, or to protect safety and our legal rights.
5. Data Security & Retention
We use reasonable administrative and technical safeguards to protect your information and restrict access to stored agreements. No method of transmission or storage is 100% secure. We keep booking and agreement records as long as needed for the service and to meet legal, tax, and insurance requirements, then dispose of them securely.
6. Your Choices & Rights
You may request access to, correction of, or deletion of your personal information, subject to records we must retain by law. To make a request, contact us using the details below. Depending on your state of residence, you may have additional rights under applicable privacy laws.
7. Children’s Privacy
We provide transportation for children (e.g., daycare and school routes) arranged by a parent or guardian. We collect a child’s information only from the booking adult and use it solely to provide the requested transportation safely.
8. Cookies
Our website uses only essential session cookies needed to keep forms secure (for example, to protect against cross-site request forgery). We do not use advertising trackers.
9. Changes to This Policy
We may update this policy and will post changes here with a new effective date.
10. Contact
Privacy questions? Call/text (773) 951-4819 or email info@tjlegacytravel.com.